Buy from Vendora sellers in Greece and enjoy flexible delivery to BOX NOW lockers in Bulgaria for only €3.99!
Why choose BOX NOW?
BOX NOW lockers are strategically located in key locations, providing customers with flexible and easy access 24 hours a day, 7 days a week. Customers receive notifications on their mobile phone when their packages arrive, enjoying the security and flexibility of processing and delivering packages according to their needs!
Low prices: Competitive pricing policy especially for Vendora members!
Delivery time: For locker to locker shipments, delivery time varies from 2 to 3 business days for domestic shipments and from 3 to 5 business days for shipments between Greece and Bulgaria.
Flexibility: You set your own schedule! With BOX NOW lockers, you can pick up and deliver your shipment any day and time you want, easily and independently.
Sustainability: Lockers that run solely on solar energy and an operating model that reduces emissions.
This service is available for shipments up to 36 cm high, 45 cm wide, 60 cm long and weighing up to 20 kg (e.g. hand luggage).
How does it work?
1. Buyer payment
On the listing page, the buyer clicks on the “Buy Now” button. Then, they choose to have the item delivered with BOX NOW, if the seller has enabled the BOX NOW delivery option. The buyer enters an address, area, or zip code and finds a BOX NOW locker.
Alternatively, the seller can send a payment request. Once the buyer and seller agree on the price at which the item will be sold, the seller goes into their chat with the buyer and clicks the “Start transaction” button.
- Initially, payment details (the price of the item agreed with the buyer) will be requested.
- In the next step, select delivery with BOX NOW (by default) and the size of the box (the shipment must not exceed the dimensions of the locker).
Shipping costs are calculated automatically during the buyer’s checkout when the buyer selects a shipping method.
Once the request is submitted, the buyer will be automatically notified and must proceed to payment.
Find information on how to pack your shipment.
2. Sending the shipment to the seller
After the payment is completed, the seller will be automatically notified to send the shipment. Following the steps, the seller receives the instructions and the label. The shipping costs will be paid by the buyer, the seller simply delivers the shipment to any BOX NOW box. The only thing that will be needed is the tracking code.
Important information about sending the shipment with BOX NOW:
- Keep a photo showing the contents of the package.
- Make sure your shipment does not exceed the dimensions of the locker.
- Write the tracking code on the package or print and stick the shipping label attached to the package in the email you received.
- Go to the nearest BOX NOW locker.
- Enter the tracking code and click OK.
- The box door will open automatically. Place the package inside and close the door.
Your shipment doesn’t fit in the selected locker and you need to exchange it for a larger one?
If you need to exchange your box for a larger one or reactivate your shipping code, you can contact BOX NOW directly (there is no additional fee for this action):
- Phone: 0700 70744
- Email: support@boxnow.bg
You will need to include the following information in your message:
- Full name
- Phone number
- Waybill number
3. Receiving the shipment from the buyer
When the shipment is available for pickup at the locker selected by the buyer, he will be automatically notified by BOX NOW via SMS.
The buyer receives a PIN code and the location of the locker, goes to it and enters the 6-digit PIN code. The locker door opens automatically.
You no longer need to wait at home to pick up a product or wait in line at the courier company’s office.
To track your shipment, click here.
If you need help, you can call the BOX NOW customer service team on 0700 70744.
You can read the terms of use of the courier company BOX NOW here.
BOX NOW sent my package to the wrong locker.
Contact BOX NOW directly to have them resend the package to the locker near you:
- Phone: 0700 70744
- Email: support@boxnow.bg
You will need to include the following information in your message:
- Full name
- Phone number
- Waybill number
Still have questions or need help from Vendora Support? Send us a message.
