How do I see messages and unread messages?
First, sign in to your account. Tap “Messages” to see all your conversations. Unread messages appear in bold with a dot.
How do I know if my message was sent or read?
- Once you send it, you will see the date and time below the message.
- When the recipient reads it, a ✓ appears below your message.
How do I know if the user will respond?
Under their name, the indication “Active” appears with the date they last visited Vendora, to give you an idea of their activity.
How do I send photos in a chat?
In the message bar, tap the photo icon to attach and send images.
How do I track my transaction within the chat?
If you have initiated a transaction, you will see the “View transaction” button in the chat. If you click it, you will see the details and current status.
How do I delete a conversation?
Open the conversation, tap the ⓘ icon, and select “Leave conversation.” This deletes the conversation for you and stops further messaging.
(Note: The other user can start a new conversation if they want.)
How do I block or report a user?
Open the conversation, tap the ⓘ icon, and select “Block user” or “Report conversation.”
- Block user : They will not be able to message you again or make any transactions.
- Chat Report : Our team will review the case and take the necessary measures.
Can I unblock someone?
Yes. Log in, go to “My account” and remove them from your “Blocked users” list.
Do you still have questions or need help from Vendora support? Send us a message
