Through the ‘ Buy via Vendora’ service, a transaction can also be completed by meeting in person. In this service, Vendora acts as an intermediary to ensure the safety of both parties, eliminating the risk of fraud and malicious actions.
If you come across an item available for meeting in person, you can proceed with ‘Buy via Vendora’. By prepaying the amount, you save on shipping costs, and Vendora securely holds the amount until you approve your purchase during the meeting.
Read below how ‘Buy via Vendora’ service works with meeting in person.
1. Payment via Vendora
Click the ‘Buy Now’ button on the page of the ad you are interested in.
You will then be redirected to the checkout page, where you need to fill in your billing information and choose the payment method. Click ‘Pay’ on the order summary to complete the payment.
Alternatively, the seller can send you a payment request. Upon receiving the payment request from the seller of the item you are interested in, you have a total of 3 days to complete the payment.
After the payment is successfully completed, the seller will be automatically notified, and they have 2 days to accept the transaction.
2. Meeting the seller
After making the payment, you’ll need to schedule the meeting with the seller through the Vendora chat.
During the meeting, the seller clicks “Meeting in progress” on the respective transaction (via chat or under “Transactions”) to initiate the process. You have a window of 30 minutes to inspect the item and either approve or reject it.
During the meeting, it’s essential to have your mobile phones with you to complete the transaction through the Vendora app.
If you approve the item, the seller proceeds with the delivery. Before giving your approval, it’s crucial to ensure that the item matches the description in the ad. Once approved during the meeting, there is no possibility of return.
During the meeting, it’s essential to have your mobile phones with you to complete the transaction through the Vendora app.
If you approve the item, the seller proceeds with the delivery. Before giving your approval, it’s crucial to ensure that the item matches the description in the ad. Once approved during the meeting, there is no possibility of return.
In case you encounter an issue with the item, you can click “Decline” to initiate a refund.
3. Safety period
For security reasons, Vendora allows a 24-hour window after the meeting before the transaction is considered final.
If the in-person meeting did not go as planned, either of the two users can initiate a “Dispute Transaction” by pressing the respective option. This action puts the transaction in question, and a Vendora mediator will be notified to address the issue and contact both parties involved.
Click ‘Submit’ only if you intend to prevent the payment from being released to the seller or if you were a victim of fraud during the meeting.
4. Transaction is over, time to review the seller.
After the conclusion of the security period, the payment is either released to the seller or returned to you.
If you approved the purchase during the meeting, the seller receives the payment. If you rejected the purchase, the payment is fully refunded to you.
Additionally, both parties will be prompted to provide a rating for each other based on the transaction. These reviews will be later published on both profiles, contributing to the transparency and credibility of the Vendora community.