Through the ‘ Buy via Vendora’ service, a transaction can also be completed by meeting in person. In this service, Vendora acts as an intermediary to ensure the safety of both parties, eliminating the risk of fraud and malicious actions.
As a seller, you can rest assured that the payment will be deposited into your bank account. Furthermore, if any issues arise during a meeting, you have the option to dispute the transaction. A Vendora mediator will be alerted to the problem and will reach out to both parties involved to address and resolve the issue.
Read below how ‘Buy via Vendora’ works with meeting in person.
1. Post an ad
When you post an ad and choose ‘In my area’ as the selling location, the listing will be set for pickup by appointment. This feature is ideal for large or fragile items that are impractical to be shipped through ELTA post.
Read more information about creating an ad.
You can upload your ad – here.
2. Payment of the buyer
After posting your ad, will be able to make a payment in a few clicks. You will receive automatic notifications when the payment is made. After receiving the payment, it’s important to accept the transaction within 2 days.
Alternatively, you can initiate a payment request to the buyer. In the chat, click on the ‘Request payment’ button. Enter the agreed-upon item price with the buyer in the first step and select ‘Meeting’ as the delivery method in the next step.
Once the payment request is submitted, the buyer will receive an automatic notification and has 3 days to complete the payment or decline it. You will be kept informed about the status of your payment request.
3. Meeting the buyer
After payment, you need to schedule the meeting with the buyer through the Vendora chat.
During the meeting, you will need to click “Meeting in progress” on the respective transaction (via chat or under “Transactions”) to start the process. The buyer has 30 minutes to inspect the item and approve or reject it.
During the meeting, it’s essential to have your mobile phones with you to complete the transaction through the Vendora app.
If the buyer approves the item, you can deliver it and receive payment. If the buyer finds a problem with the item, they can click “Decline” to request a refund.
4. Safety period
For security reasons, Vendora allows a 24-hour window after the meeting before the transaction is considered final.
If the in-person meeting did not go as planned, either of the two users can initiate a “Dispute Transaction” by pressing the respective option. This action puts the transaction in question, and a Vendora mediator will be notified to address the issue and contact both parties involved.
Click ‘Submit’ only if you want to prevent the buyer from getting a refund or if you have fallen victim to fraud during the meeting.
5. Transaction is over, time to review the buyer.
After the conclusion of the security period, the payment is released to you or returned to the buyer.
If the buyer approved the purchase, you receive the payment. In the opposite case where the buyer rejected the purchase, the payment is fully refunded to the buyer.
Additionally, both parties will be prompted to provide a rating for each other based on the transaction. These reviews will be later published on both profiles, contributing to the transparency and credibility of the Vendora community.
6. Amount is transferred to your Vendora Wallet
The amount from your sale will be transferred to your Vendora wallet.
You can use your balance to buy something through Vendora or to boost one of your items. Read more here.
Alternatively, you can transfer any amount from your Vendora wallet to your bank account. Read more here.
Only in case of a withdrawal a small service cost is applied. Read how the service cost is calculated.