Through the “Buy via Vendora” service, we securely holds the buyer’s payment until the transaction is completed. For shipped orders, buyers have 48 hours after delivery to inspect the item and report any problems. If no action is taken within this period, the transaction is completed automatically and the payment is released to the seller.
According to our platform’s Terms of Use, transactions outside the “Buy via Vendora” system are not permitted. Alternative payment methods such as bank transfers, cash on delivery, or cash payments violate the terms and may lead to user suspension.
How does it work?
Smooth and Free Selling
1. Post the ad
Upload photos, choose a title/description and choose how you want to sell.
Read more.
2. Send the parcel or arrange a meeting
After the buyer has paid, send the parcel within 5 days or arrange a meeting.
Secure and instant purchase
1. Find what you’re looking for
Explore our categories to find the item you want to buy.
2. Purchase the item
Click on the ‘Buy Now’ option and pay securely via Vendora.
3. Inspect the item
You have 2 days to inspect your item. In case of a meeting, you have 30 minutes to inspect the item closely.
Vendora Wallet Security
After every successful sale, you receive the buyer’s payment in your Vendora Wallet.
With your available balance, you can make a purchase or withdraw funds to transfer an amount to your bank account.
A small service fee applies only in the case of a withdrawal. Read how the service cost is calculated
Refund Policy
No need to worry about the item you purchased. If the item you received differs from the description of the ad, you can request a refund.
We guarantee that you will receive your order or get your money back.
How it works – the steps for all cases
Below you will find details on how ‘Buy via Vendora’ works in all cases.
| I am a ... | Shipping | Meeting in person |
| Buyer | Buy with shipping | Buy with meeting |
| Salesman | Sell with shipping | Sell with meeting |
Still have questions or need help from Vendora Support? Send us a message.
